Contact
Talk to a human
in Bangkok.
No ticket queue, no chatbot maze. Four inboxes, one small team that reads everything — and replies within a working day.
team online
Replied in 38 minutes — by someone who can change the product
Our support console — product UI shown with sample data
Ways to reach us
Pick the inbox that fits and say it in your own words — Thai or English. The right person reads it either way.
General enquiries
Not sure where your question fits? Start here — product questions, press, feedback, anything at all.
hello@suriya.aiEnterprise sales
Chains, franchises, or businesses with 5+ locations. Tell us how many branches and what you sell — we'll reply with specifics, not a brochure.
sales@suriya.aiPartnerships
Resellers, agencies, and integration partners. Tell us who you build for, and we'll figure out the shape of it together.
partners@suriya.aiSupport
Already running on Suriya? Send your store link and what you expected to happen — a screenshot helps us fix it in one pass.
support@suriya.aiTeam inboxes · one consoleNo ticket robot — a person reads every message
Where your message lands — sample data
What happens after you hit send
A reply within one working day
Most messages get an answer the same day; all of them within one.
A person, not an auto-responder
Your message lands in front of someone who can actually change the product.
Thai or English
We work in both, every day. Write whichever comes naturally.
Made in Bangkok, for every soi in Thailand
We build from the same city our merchants open their shutters in. Same morning markets, same rainy-season traffic, same PromptPay QR taped beside the till. Staying close to the counter is how the product stays honest.
Office
Suriya
Bangkok, Thailand
Rather just try it than talk about it?
Building and previewing your app is free — no call, no pitch, no card details. And if you get stuck halfway, that's exactly what support@suriya.ai is for.
Signature bowl
฿89
Iced Thai tea
฿45
Your shop preview — free before any conversation